Privacy policy

Last updated: April 20, 2026

VuraFlow operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). VuraFlow is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial information: Including credit card, debit card, payment confirmation, and other transaction details.

  • Account information: Including your username, password, security questions, and settings.

  • Transaction information: Including the items you view, add to your cart, or purchase/return.

  • Communications: Information included in your customer support inquiries to support@vuraflow.com.

  • Device information: Including IP address, browser type, and network connection details.

How We Use Your Personal Information

We use your personal information for the following professional purposes:

  • Providing Services: Fulfilling orders, processing payments, and arranging shipping.

  • Marketing and Advertising: Sending promotional communications (where opted-in) and showing targeted advertisements based on your activity.

  • Security and Fraud Prevention: Authenticating accounts and detecting potentially malicious or illegal activity.

  • Legal Reasons: Complying with applicable law or responding to valid legal processes.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties:

  • With Shopify and other vendors who perform services on our behalf (IT, payment processing, shipping).

  • With business and marketing partners to provide tailored advertising.

  • In connection with business transactions like a merger or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information you submit will be shared with Shopify and third parties that may be located outside your country of residence.

To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. To exercise your data rights via Shopify, visit the Shopify Privacy Portal Link.

Security and Retention

While no security measures are impenetrable, we use industry-standard protocols to protect your data. We retain your information only as long as necessary to maintain your account, provide Services, or comply with legal requirements in United States.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Access / Know the information we hold about you.

  • Right to Delete or Correct inaccurate information.

  • Right of Portability to receive a copy of your data.

  • Managing Preferences: Opting out of promotional emails via the "unsubscribe" link.

If you reside in the UK or European Economic Area (EEA), you also have the right to object to or restrict processing and the right to withdraw consent at any time.

Complaints

If you have concerns about our data practices, please contact us at support@vuraflow.com. For the EEA, you can find a list of responsible data protection authorities here.

International Transfers

If we transfer your personal information out of the EEA or US, we rely on recognized mechanisms like the European Commission's Standard Contractual Clauses to ensure your data remains protected.

Contact

Should you have any questions about our privacy practices, please contact us:

VuraFlow™

Email: support@vuraflow.com

Website: www.vuraflow.com